Fairfield Inn & Suites Lethbridge
Clerk, hotel front desk
- Lethbridge
- Permanent
- $15.80 – $18/h
- Posted
- 2 days ago
- Education:
- Expérience:
Education
- Secondary (high) school graduation certificate
Work setting
- Hospitality industry
- Hotel, motel, resort
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Flexibility
- Organized
- Reliability
- Team player
Employment terms options
- Early morning
- Evening
- Shift
- Flexible hours
- Morning
- Night
Experience
- Experience an asset
Employment terms options
- Day
- Weekend
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 32 to 40 hours per week