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- Today
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 to 40 hours per week
- Education:
- Expérience:
Education
- College/CEGEP
Work site environment
- Non-smoking
- Air conditioned
Work setting
- Hotel, motel, resort
Budgetary responsibility
- $1,500,001 - $4,000,000
Tasks
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Prepare marketing plans
- Implement marketing activities
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Develop and implement business plans
- Establish work schedules
- Manage events
- Organize and maintain inventory
Supervision
- 11-15 people
Computer and technology knowledge
- MS Word
- Quick Books
- Central reservation system (CRS)
- MS Excel
- MS Office
- MS Outlook
- MS PowerPoint
- MS Windows
Transportation/travel information
- Public transportation is not available
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player
Experience
- 3 years to less than 5 years