Fairfield Inn & Suites Lethbridge
Clerk, hotel front desk
- Lethbridge
- Permanent · Full time
- $15.80 – $18/h
- Experience
- 0 to 2 years
- Education
- Highschool (DES, DEP, ASP)
- Posted
- 3 days ago
- Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
Work setting
- Hospitality industry
- Hotel, motel, resort
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Flexibility
- Organized
- Reliability
- Team player
Employment terms options
- Early morning
- Evening
- Shift
- Flexible hours
- Morning
- Night
Employment terms options
- Day
- Weekend
- Work Term: Permanent
- Work Language: English
- Hours: 32 to 40 hours per week