- Experience
- 0 to 2 years
- Education
- Not Determined
- Posted
- Today
- Education: No degree, certificate or diploma
- Experience: Experience an asset
Work setting
- Hospitality industry
- Urban area
- Hotel, motel, resort
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
- Train staff
- Work with minimal supervision
Computer and technology knowledge
- Multi-line switchboard
- Word processing software
- Central reservation system (CRS)
Security and safety
- Bondable
- Criminal record check
Employment terms options
- Early morning
- Evening
- Shift
- Night
- On call
Employment terms options
- Weekend
- Overtime available
Financial benefits
- Bonus
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week