Administrative assistant

Education

Arrange and co-ordinate seminars, conferences, etc.
Coordinate the activities of the HR department in order to ensure they meet the organization's goals
Coordinate the flow of information within the team
Evaluate daily operations
Motivate staff
Open and distribute mail and other materials
Plan and control budget and expenditures
Plan and organize daily operations
Train staff
Establish and implement policies and procedures
Record and prepare minutes of meetings, seminars and conferences
Determine and establish office procedures and routines
Schedule and confirm appointments
Manage contracts
Answer telephone and relay telephone calls and messages
Oversee the analysis of employee data and information
Answer electronic enquiries
Compile data, statistics and other information
Oversee the preparation of reports
Advise senior management
Respond to employee questions and complaints
Order office supplies and maintain inventory
Arrange travel, related itineraries and make reservations
Greet people and direct them to contacts or service areas
Set up and maintain manual and computerized information filing systems
Type and proofread correspondence, forms and other documents
Conduct research
Perform data entry
Provide customer service
Work with the marketing department to understand and communicate marketing messages to the field
Maintain and manage digital database
Perform basic bookkeeping tasks
Consult with clients after sale to provide ongoing support

Administrative assistantÉcole de joaillerie de Québec