Sales supervisor - retail

• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 35 to 40 hours bi-weekly
• Education:
• Expérience:

Education

• Secondary (high) school graduation certificate

Work setting

• Retail service establishment

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Teach interest or professional development courses
• Authorize payments by cheque
• Exhibit designers plan and develop permanent and temporary or moveable exhibits and displays for museum exhibitions, trade shows, conventions, retail spaces and other exhibitions
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff

Supervision

• 3-4 people

Area of specialization

• Retail store

Work conditions and physical capabilities

• Work under pressure
• Handling heavy loads
• Manual dexterity
• Attention to detail
• Combination of sitting, standing, walking
• Ability to distinguish between colours
• Standing for extended periods
• Bending, crouching, kneeling

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Excellent written communication
• Initiative
• Judgement
• Ability to multitask

Employment terms options

• Early morning
• Evening

Experience

• 1 year to less than 2 years

Employment terms options

• Flexible hours
• Morning
• Night
• On call
• Day
• Weekend

Support for persons with disabilities

• Offers mentorship, coaching and/or networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Supports Veterans in translating their military skills and experience into the language of the civilian job market

Support for Indigenous people

• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities