Role
Reporting to the President and Chief Executive Officer, the Account Manager is responsible for the company's sales and business development. The Account Manager will develop and maintain relationships of trust with key decision-makers at client organizations, stay informed of organizational changes within those organizations, and identify business development opportunities in the market within the assigned territory.
Activities and Responsibilities
• Identify prospective clients.
• Develop business with partners.
• Recommend targeted opportunities.
• Develop a business development strategy.
• Participate in preparing proposals and estimates.
• Meet with clients at their workplace, remotely, or at external locations.
• Deliver virtual presentations using Teams or other platforms.
• Provide timely and accurate reports on business opportunities and client activities.
• Analyze each opportunity and/or strategic client and provide feedback.
• Keep management informed of activities and trends, including changes involving clients or prospects, technical developments, market dynamics, and competitive strategies.
• Develop and maintain leadership roles in the market.
• Prepare quotations and enter them into the CRM.
• Follow up with clients.
• Enter client information into the CRM.
• Participate in meetings.
• Participate in local and/or national trade shows.
• Travel as required to meet client needs.
• Perform all other related duties.
Experience
• More than 5 years of experience in a related field.
Competencies and Behaviours
• Ability to quickly develop strategies and tactical plans to strengthen the company's market position.
• Excellent interpersonal and listening skills.
• Perseverance and persuasive skills.
• Analytical thinking.
• Ability to identify business opportunities and work closely with company management to develop and implement strategies that capitalize on those opportunities.
• Ability to manage time and priorities.
• Strong organizational skills and a high level of motivation.
• Ability to work independently.
• Ability to interact effectively, professionally, and socially with people at all levels.
• Understanding of and ability to interact with the public sector, including municipalities, ministries, transportation agencies, etc.
Specific Knowledge
• Excellent written and oral communication skills in English.
• Proficiency with Microsoft Office applications.
Equipment Used
• Laptop computer.
• Android smartphone.
• Microsoft Office suite.
• CRM software – Zoho CRM.
