DISCUS SUPPLY CO LTD.
Customer service manager - retail
- Richmond
- Permanent · Full time
- $46.25/h
- Experience
- 0 to 2 years
- Education
- Highschool (DES, DEP, ASP)
- Posted
- 3 days ago
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
Work setting
- Retail service establishment
Tasks
- Direct and control daily operations
- Evaluate daily operations
- Plan and organize daily operations
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold
- Locate, select and procure merchandise for resale
- Develop and implement marketing strategies
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Recruit, hire and supervise staff and/or volunteers
- Supervise office and volunteer staff
Computer and technology knowledge
- Point of sale system
- Word processing software
- MS Outlook
Work conditions and physical capabilities
- Attention to detail
Screening questions
- Do you have experience working in this field?
Employment terms options
- Morning
- Day
Health benefits
- Dental plan
- Vision care benefits
Support for persons with disabilities
- Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.)
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week